Customer Services Executive

1220 - Customer Services Executive

Customer Services Executive

£21,000 per annum

  • Full Time
  • Worthing, West Sussex
  • Posted 4 weeks ago

Description

Customer Services Executive

Do you have impeccable customer service skills? Are you highly organised and able to meet deadlines? Join a growing multinational company with fantastic employee benefits and a welcoming team with realistic opportunities to grow and develop.

What will you be doing as a Customer Services Executive?

  • Answer and resolve Inbound calls and emails from customers.
  • Update database with information supplied
  • Process all information accurately
  • Develop technical knowledge across the company’s products and services
  • Liaise with other departments via cases and phone to gain information to respond to customers queries.
  • Timely resolution to all customer contact via phone
  • Promote business solutions to benefit the customer
  • Quality focused audits of work undertaken

 

Who are we looking for?

  • Experience of working in a fast-paced customer call centre or phone based customer service environment.
  • Accuracy on written communication, spelling, grammar.
  • Confident and able to objection-handle.
  • Professional on the phone, but with the ‘human touch’.

 

What’s in it for you?

  • There is an opportunity to earn extra money through providing fantastic service
  • Hybrid working – 2 days in the office/3 days working from home
  • Private medical, dental and life insurance
  • A genuine commitment to smarter working – this company recognises your work/life balance matters
  • Paid time off to volunteer in your community
  • Excellent benefits package including private medical insurance/dental cover and non-contributory pension from month three.

 

How do you get in touch?

If this role sounds like your kind of job, then please apply here, or get in touch with us direct either through our website, email or by calling the team. We do try and respond to all of you personally but sometimes the volume of interest makes this tricky. In short if this is the job for you make sure you contact us.

GoGecko Ltd are acting as a Recruitment Agency in respect of this vacancy.

APPLY NOW!

Location

To apply for this job email your details to team@gogecko.org.uk.